Liz Carter oversees regional operations for Resolution Centers located in Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, Minnesota, New York, Pennsylvania, Texas and Washington, DC, as well as JAMS Canada, based in Toronto, Ontario.
Carter works to identify and create new business opportunities and is actively involved in marketing and practice development initiatives for her region. She works closely with JAMS Global to implement international business development initiatives in her North American markets.
Carter’s main objectives are ensuring that her team provides superior client service while delivering strong revenue performance. She does this, in part, by assisting with recruiting efforts, by continually developing existing panel potential and by leading her team in strategic planning in JAMS target markets. Carter is also regional liaison to the General Counsel’s Office with respect to preliminary rule and administrative determinations on individual arbitration matters.
Prior to her role as Vice President for the East/Central Region, Carter served as Director of Operations for the East/Central Region, the General Manager of the New York Resolution Center and the Business Manager of the Chicago Resolution Center.
Prior to joining JAMS, Carter served as a recruiting manager for a global staffing organization in Chicago, where she identified and placed attorneys and other legal professionals in law firms and corporations. She practiced law in Wisconsin and Ohio, where she was in general practice. Carter graduated with honors from the University of Wisconsin-Madison and earned her J.D. from the University of Wisconsin-Madison Law School. She is a member of the State Bars of Illinois and Wisconsin.