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Senior Management JAMS Mediation, Arbitration and ADR Services

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JAMS Senior Management

Christopher K. Poole
President, Chief Executive Officer

Kimberly Taylor, Esq.
Senior Vice President, Chief Legal & Operating Officer

Kevin McDonnell
Senior Vice President, Chief Financial Officer

Mark Smalls
Vice President, Chief Marketing Officer

Brian Parmelee
Vice President, Corporate Development & Panel Relations

William Zauner
Vice President, Chief Information Officer

Laura A. Martinez
Vice President, Chief Human Resources Officer

Gina Miller
Vice President, West Region

Elizabeth Carter, Esq.
Vice President, East/Central Region

Sheri Flame Eisner, Esq.
General Counsel

Richard Birke
Executive Director, JAMS Institute


JAMS mediators and arbitrators successfully resolve cases ranging in size, industry and complexity, typically achieving results more efficiently and cost-effectively than through litigation. JAMS neutrals are skilled in all aspects of alternative dispute resolution (ADR), including mediation, arbitration, special masters, discovery referees, project neutrals and dispute review boards.